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This is the "Pick it Up! -- Book Retrieval Service" page of the "Guidelines & Services" guide.
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Guidelines & Services  

Library policies on checking out and returning items, using the computers and printers, and more.
Last Updated: Sep 18, 2014 URL: http://libguides.rccc.edu/services Print Guide RSS UpdatesEmail Alerts

Pick it Up! -- Book Retrieval Service Print Page



Reference Assistance:
(704) 216-3680 (North)
(704) 216-3683 (South)
(704) 216-7140 (NCRC)

North and South:
Mon.-Thurs  7:45 am to 7:00 pm
Fri.              9:00 am to 1:00 pm

Mon.-Thurs.     8:00 am to 7:00 pm
Fri.                    9:00 am to 1:00 pm

Information Commons closes fifteen minutes before LRC closing time.


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Book Drop Locations

Book Returns are now available at all five campuses:

Campus   Location
North Building 500, 2nd floor, In front of the LRC-IC entrance  
South          Building 1000, 3rd floor, In front of the LRC-IC entrance
NCRC       1st Floor, In front of the LRC-IC entrance
CBTC Main Lobby area, Front entrance   
Cloverleaf   Main area, Extenstion Center Area

Books returns may be utilized during campus hours.  They are not accessible after the buildings are closed, as they are inside the locations.


Pick It Up! - Book Retrieval Service

“Pick It Up” enables patrons to request books to be delivered to the campus of their choice for pickup. Patrons may request books with the form below. The materials need not be in the RCCC libraries; we will borrow them from other libraries if we don't have them. There are no charges for these services.

How it Works:

  1. Place your request for books utilizing the form below.
  2. Receive an email when your materials are ready for pick-up.
  3. Pick up your requested material at your designated location.
  4. Return the books to your local LRC (or book drops at Cloverleaf & CBTC) when you are done.

Frequently Asked Questions:

Delivery speed

Speed depends on where we need to go to fulfill your request. Books in the RCCC Libraries will be sent immediately to the designated pick-up location (typically 1 to 2 days). If we have to go further afield (other community colleges or universities) material turnaround time will be approximately 10 days. To see if the RCCC libraries have the materials you are looking for, check our catalog.

Who may use the service?

Students, Faculty and Staff registered with the LRC who possess a valid RCCC ID and are in good standing.  Public Patrons are not eligible for this service. Patrons must submit an RCCC email address.  Correspondence will only be sent to an RCCC email address.

How long do I have to pick-up the materials?

Books will only be held for 7 days for pickup.  Materials not picked up within 7 days will be returned to the shelves or lending library.

Where do I pick-up the book?

Please pick up your materials at your designated pick-up location. Faculty and Staff may request material be delivered to their offices utilizing interoffice mail.

North -  LRC Circulation Desk
South -  LRC Circulation Desk
NCRC - LRC Circulation Desk
CBTC -  Receptionist's Desk in Main Lobby
Cloverleaf - Security Desk in the Extension Center

What do I need to show to pick-up my materials?

Materials will only be given to the person requesting the materials.  The Patron must show an RCCC identification card to receive the materials.

Where do I return the materials?

Materials may be returned to any campus LRC-IC or book return.  For book return locations please click here!

How many items may I request using the Pick It Up service?

Requests are limited to four books per 24 hour period.  If more material is needed, the patron is able to visit the local LRC to retrieve the materials.

What types of materials may you NOT request?

  • Textbooks-Libraries do not typically add textbooks to their collections and the few that do will not lend them to other institutions.
  • Multiple copies of a single copy
  • Materials for placement on reserve
  • Reference materials
  • Archives and special collections

How long can I keep the materials?

RCCC-owned materials are subject to its circulation policies, while books borrowed from other libraries are governed by the lending library's policy.


Book Retrieval Request

We do not order textbooks through this service.  Libraries do not typically collect textbooks and the few that do will not lend them to other institutions.

Book Retrieval Request-Pick It Up!

Complete the form with as much information as you have. Please enter a RCCC email address.
Name *
Email (RCCC address only) *
1. Library Card Number *
2. Student Number *
3. Phone Number *
4. Status (only members of the RCCC community are eligible for the book retrieval service): *
5. Pick-up or Interoffice Mail? *
6. Title of Book: *
7. Author of Book: *
8. Publication Date: *
9. ISBN:
10. Is this book owned by an RCCC library? (Please check CCLINC-online catalog) *
11. If yes to the question above, please provide the call number and location of the book if possible. (Example PS 3525 P12 2005, South).
12. By submitting this request, I understand that books will only be held for 7 days. Materials not picked up within 7 days will be returned to the shelves or lending library. *

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