Research Guides: X-Culture: Culture and Ettiquette

E-Books

To see a list of e-books on "intercultural communication" click here

Intercultural Business by Arthur H. Bell; Gary G. Williams Books in this growing series advise career-minded men and women on how to get ahead at all levels of management, marketing, and other business undertakings. Business Success titles provide a clear sense of how to work successfully in a corporate environment -- but much of the advice and information also applies to doing business in small companies or as an individual. Highlighted topic headings and amusing, cartoon-style line art add a user-friendly element to these informative books. This volume emphasizes the importance of understanding rules of social and business etiquette in other cultures, and points out how intercultural knowledge -- or lack of it -- can make or break a business deal. Other topics covered in this book include using social occasions to promote intercultural business, and training employees in intercultural business skills.
ISBN: 9780764111136
Publication Date: 1999-10-01
International Business Etiquette by Ann Marie Sabath From the author of Business Etiquette, what every traveler needs to know to conduct business abroad with charm & savvy - the third in the International Business Etiquette series. This classic guide for all readers who want to free themselves from the burden of money worries once & for all.
ISBN: 9781564144294
Publication Date: 1999-12-01
International Business Etiquette by Ann Marie Sabath International Business Etiquette shares ways to establish and maintain relationships for even the most seasoned traveller. Chapters are devoted to each particular country covered, and begin with essential advice for staying out of trouble.
ISBN: 9781564143976
Publication Date: 1999-05-01
International Business Etiquette by Ann Marie Sabath Hundreds of ways to establish and maintain relationships for even the most seasoned traveler. Chapters include essential advice for avoiding the most commonly made country-specific faux pas.
ISBN: 9781564143730
Publication Date: 1998-12-01

Books

Kiss, Bow, or Shake Hands by Terri Morrison; Wayne A. Conaway Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind,Kiss, Bow, or Shake Hands, 2nd Editionis your must-have guide to proper international business protocol.
Call Number: HF 5389 .M67 2006
ISBN: 1593373686
Publication Date: 2006-07-24
Global Business Etiquette by Jeanette S. Martin; Lillian H. Chaney Global Business Etiquette is an indispensable resource for understanding the dynamics of cross-cultural communication, avoiding embarrassing (and costly) gaffes, and successfully navigating the subtleties of social interaction. Drawing from their many years of research and training in the field; highlighting such important elements of communication as non-verbal gestures, dress, and gift giving customs; and featuring dozens of colorful examples and useful tips, the authors present a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication.
Call Number: HF 5389 .M375 2006
ISBN: 0275988155
Publication Date: 2006-03-01

Kiss, Bow, or Shake Hands

Two Minute Video

The American Bar Association invited Terri Morrison to participate on a panel titled "Kiss, Bow or Shake Hands: Doing Business Around the World." The panel was comprised of attorneys from Argentina, Nigeria, South Korea, Israel, and Canada. The entire event is available on Fora.tv. Here is a preview.

Terri Morrison on Commonplace Business Faux Pas from American Bar Association Section of International Law on FORA.tv

Business Etiquette

Business Etiquette Tips For International Travel Forbes article that highlights ettiquette for widely traveled countries
Country Crossing Guide
Country Insights
Kwintessential Doing Business in Guides Country etiquette guides, Intercultural articles, Business articles & Intercultural business communication
World Business Culture Each country profile contains information on a range of topics of immediate commercial relevance to anybody working in a global organisation or studying international trade.

Films on Demand Sources

Communicating in India: International Business Communication (48:00) India is now a major player in the economic market. This video answers some of the important questions that arise as we seek to develop ties there. Among those addressed are: What are the advantages of understanding our Indian neighbors? What role does religion play in communication within India? Are the issues of equality or inequality to be observed? What aspects of protocol are important? What are the common business practices? The presenter is Dr. Jessica Stowell, coordinator of the University of Oklahoma’s Institute for Teaching East Asia and associate director of the Confucius Institute. (48 minutes) Item Number: 49178 © 2012
Communicating with the Chinese: International Business Communication (35:00) In today’s world, economic and financial factors dictate the need to communicate with our international counterparts. With the enormous growth of its economy and its increasing business and diplomatic connections with the United States, China commands primary consideration in the 21st century. However, our ability to communicate with this emerging economic power is hampered by our divergent cultures and distinctly different views on the role of communication. Dr. Jessica Stowell, coordinator of the University of Oklahoma’s Institute for Teaching East Asia and associate director of the Confucius Institute, explains the Chinese concept and use of communication—and identifies the approach and skills needed to communicate in this international arena. (35 minutes) Item Number: 49176 © 2007
Communicating in Latin America: International Business Communication (37:00) This program considers the Latin American market, exploring the important approaches and skills necessary to establish business relationships in our neighboring region to the south—while also examining variations in approach and culture within the Latin American world. The presenter is Rodger Randle, professor of human relations at the University of Oklahoma and director of the Center for Studies in Democracy and Culture. (37 minutes) Item Number: 49177 © 2008