For internal use only - not to be used as part of the Satisfaction Survey.
Library & Tutoring Staff Feedback
To improve job satisfaction, this survey is used to gain valuable feedback from the library staff regarding library operations and management.
In which department do you work? (Choose one)
For the following questions, please rate your agreement with the statement on the scale below.
Rating: Strongly Agree Agree Neutral Disagree Strongly Disagree
1. I am motivated to do my best on the job.
2. My work is meaningful, and I feel valued as an employee.
3. I am motivated to do my best on the job.
4. I am given the autonomy to decide best how to do my work without being micromanaged.
5. I am provided with adequate training and resources to perform my job duties.
6. I am encouraged to utilize my personal talents in my current role.
7. My workload is appropriate and manageable.
8. Overall, I believe staff morale is positive.
9. I feel comfortable sharing my ideas and concerns with my direct supervisor.
10. I feel comfortable sharing my ideas with the director.
11. Colleagues in my department work as a team.
12. I am often asked for my input on decisions affecting the department.
13. Department policies, procedures, and operational guidelines are applied equally from one campus to another without exception or favoritism.
14.The workload is distributed evenly among the team.
15. All staff meetings and assigned training are necessary and provide valuable information for my job.
16. Important department information and news is communicated to all staff in a timely manner.
17. I am likely to search for another job within the next year.
18. Overall, I am satisfied with my job.
19. All full-time employees have equal opportunity to work from home when there is a legitimate reason, and work can be completed from home.
20. All full-time employees follow the proper absence request process, alerting colleagues when they will be away and submitting time when absent or when arriving to work more than thirty minutes late or leaving more than 30 minutes early on a routine basis.
Open-Ended Questions
21. What causes you stress on the job?
22. What is one thing you wish you could change about your job (besides a raise).
23. How often do you face work-life balance challenges? How does your direct supervisor support you?
24. How often do you face work-life balance challenges? How does the Library Director support you?
25. Do you want to explain any of your ratings or answers further? Is there anything else you want to share?
This survey is anonymous. However, if you want to discuss any of your concerns with your supervisor or the director, please leave your name here.
Link to the survey: https://rccc.libwizard.com/f/StaffSurvey
Updated 9/2025
In addition to the annual satisfaction survey, librarians are assessed using the reference and instruction surveys to ensure quality and consistent service.
Students are asked to complete the instruction survey at the end of each session. Faculty are asked to complete one survey per semester.
This survey is used to assess reference transactions via email, in-person, Blackboard, chat, or telephone.
This survey is sent to patrons 7 days after providing reference service via chat, email, in-person, telephone or Blackboard.
All full-time staff are required to obtain 30 hours of professional development in a related field annually.
All part-time staff are required to obtain 5 hours of professional development in a related field annually.
The college requires annual performance reviews to help employees and supervisors evaluate performance and determine how successful employees were at meeting their goals. The process provides an opportunity for self-reflection, feedback, and discussion between employee and supervisor. Goals and expectations for the coming year are set at a meeting between employee and supervisor.